Order Status

For information about your order status please contact our customer service at tel. 0800 587 0857 or 01483 470320, or email ukorders@djoglobal.com

Please mention your order number for any inquiries about your order status.


Our products are shipped free of charge for orders > £60 (incl. VAT) (except treatment and traction tables)

For orders below £60 (incl. VAT) a flat rate of £9 (incl. VAT) applies.

For treatment and traction tables a flat rate of £240 (incl. VAT) is charged for kerbside delivery.

*Complex delivery circumstances (e.g. street with restricted access hours, upper floor location) should be discussed with our customer service prior to delivery and will be charged separately.

Service & Repair

Does your Chattanooga product show signs of malfunction?

Please contact DJO technical support at UKorders@djoglobal.com

You will be provided a RAN number.

Please write the RAN number on the packaging when it is sent to our repair centre.