Contributed by Mark Callanen, PT, DPT, OCS How important is the communication between staff and patients in a facility? A recent patient satisfaction poll taken by Medicare.gov stated that all
Learn how patient wait times affect satisfaction, trust, and perceived quality of care—and discover strategies practices can use to improve the patient experience.
Learn how your clinic’s atmosphere, cleanliness, and appearance impact patient satisfaction, retention, and first impressions—and why a welcoming environment matters.
Learn how negative staff behavior affects patient satisfaction, team morale, and clinic success, and why addressing workplace tension is essential for practices.
Explore how laser therapy offers an evidence based, non-invasive treatment option for pain relief that can help accelerate recovery and limit opioid use.
Contributed by Mark Callanen, PT, DPT, OCS. Healthcare is no different than most other businesses when it comes to customer satisfaction. If you want to retain and attract more patients.
Just 5 weeks after sustaining a pelvic fracture, Lesley Paterson was able to compete in the 2017 XTERRA Off-Road Triathlon World Championships. Hear her thoughts on the recovery process leading up to the event (including the treatment she found to be the most helpful) and find out how she did.
At 10 days out from the 2017 XTERRA Off-Road Triathlon World Championships, Lesley Paterson talks about her continued recovery from a pelvic fracture and her hopes for being able to compete in the race.
After discovering she had a pelvic fracture just 5 weeks out from the 2017 XTERRA Off-Road Triathlon World Championships, Lesley Paterson discusses her treatment plan, and highlights which therapeutic technology helped her regain mobility without pain.